Custom CRM design and development
Custom CRM development for growing businesses.
A custom CRM is about having software that supports the way your business actually works. Our CRM development services are designed for small to medium sized businesses that have outgrown spreadsheets or rigid, off the shelf systems and need tools that fit their workflows, not force them to adapt.
Whether you need a client portal, an internal business platform, or a bespoke system to manage customers, data, and day to day operations, we design and build solutions that solve real problems and simplify how your business runs.
Many of our clients come to us after struggling with CRMs that do not match their processes. They are tired of workarounds, frustrated by inflexible features, or fed up with paying for functionality they never use. What they really want is software shaped around their business.
That is where we come in. We build custom CRM systems that streamline your workflows, automate repetitive tasks, give you clearer insight, and grow with your business. Everything is designed to reduce manual effort, remove friction, and help your team work more efficiently.
Need a CRM that works for your business? Send us an email or call us to talk.
mohunky have been superb partners throughout the work we have asked them to do during our CRM development.
They are responsive, great communicators and always have a way of making what we want happen and will continue long into the future with us.
What is included with a custom CRM?
Every CRM we build is fully custom, tailored to your business, your team, and the way you work.
No two businesses run the same way, and your CRM shouldn’t either. Whether you are managing clients, projects, products, or internal processes, we work with you to design a system that fits.
Here are just some of the features that can be included in your custom CRM build:
| ➔ Client and lead management | Track every interaction, status, and detail in one easy to navigate place. |
| ➔ Project and task tracking | Assign tasks, set deadlines, and monitor progress across teams or departments. |
| ➔ Quotes and invoicing | Create, send, and track quotes and invoices directly within your CRM. |
| ➔ Calendar & scheduling tools | Integrate calendars for bookings, meetings, deadlines, and reminders. |
| ➔ Automated workflows | Trigger emails, task updates, or alerts based on user actions or deadlines. |
| ➔ File and document storage | Securely upload and organise files related to clients, jobs, or internal processes. |
| ➔ Custom dashboards & reporting | Visualise key data in real time with user specific dashboards and reports. |
| ➔ Email & communication logging | Log messages, add notes, and keep all correspondence in one central place. |
| ➔ Internal notes & collaboration tools | Add comments, tag teammates, or share updates on any record or task. |
| ➔ Permission controls | Set access levels by role - keeping sensitive data safe and user views simple. |
| ➔ Mobile friendly interface | Access your CRM on the go from phones or tablets without losing functionality. |
| ➔ Integration ready | Connect with tools like Mailchimp, Xero, Google Workspace, or any APIs you rely on. |
Call us or send us an email to create a system that fits your business.
I personally just wanted to say a massive thank you for all the support and work you've done over the years, it's been a pleasure working with you!
Why choose mohunky for your CRM development?
When it comes to your CRM, you want a partner who gets what your business really needs, and who makes things simple, reliable, and affordable. That is exactly what you get with mohunky.
We hear it all the time. Businesses stuck with bulky CRMs that are a pain to update, cost a fortune to maintain, or simply don’t fit the way they work. When your CRM doesn’t match your business, it slows you down instead of helping you grow.
One of our recent clients, a specialist lift supplier, faced a challenge when their old CRM became unsupported, leaving them without a reliable system. With no off the shelf solution meeting their unique needs, they turned to us for help. We built a custom CRM from the ground up, including all the features they needed and leaving out those they didn’t. The result was a streamlined, efficient system that fits their workflow perfectly.
At mohunky, we do things differently (and better!). We make CRM simple and stress free:
➔ No licencing fees, once built, the CRM is free to use!*
➔ A CRM built to grow alongside your business.
➔ Tailored features that fit how you actually work.
➔ Friendly, ongoing support that is always just a call or message away.
We are all about honest advice, clear communication, and work you can trust.
*Hosting costs apply
See how we can help your business and build a software around your needs.
Call us or get in touch by email to talk.
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If you have a specific project in mind, or you’re not sure what you need, please get in touch - we’d be happy to chat, even if it’s just for friendly advice!