Custom CRM design and development
Custom CRM development for growing businesses.
Our CRM development services are designed for small to medium sized businesses that need more than just a place to edit content, they need digital tools that genuinely support the way they work. Whether you are building a client portal, a content driven product, or a bespoke business platform, we help create systems that solve real problems and simplify your day to day processes.
Many of our clients come to us after struggling with clunky, off the shelf platforms that don’t quite fit their needs. They are tired of workarounds, frustrated with inflexible platforms, or simply fed up with paying for features they never use. What they really want is a system that is shaped around their business and not the other way around!
That is where we come in. We design and build custom CRM solutions that are easy to manage, tailored to your workflows, and built to grow with your business. From simple content editing to more complex data management and integrations, everything is designed to make your life easier, not harder.
mohunky have been superb partners throughout the work we have asked them to do during our CRM development.
They are responsive, great communicators and always have a way of making what we want happen and will continue long into the future with us.
What is included with a custom CRM?
Every CRM we build is fully custom, tailored to your business, your team, and the way you work.
No two businesses run the same way, and your CRM shouldn’t either. Whether you are managing clients, projects, products, or internal processes, we work with you to design a system that fits.
Here are just some of the features that can be included in your custom CRM build:
| ➔ Client and lead management | Track every interaction, status, and detail in one easy to navigate place. |
| ➔ Project and task tracking | Assign tasks, set deadlines, and monitor progress across teams or departments. |
| ➔ Quotes and invoicing | Create, send, and track quotes and invoices directly within your CRM. |
| ➔ Calendar & scheduling tools | Integrate calendars for bookings, meetings, deadlines, and reminders. |
| ➔ Automated workflows | Trigger emails, task updates, or alerts based on user actions or deadlines. |
| ➔ File and document storage | Securely upload and organise files related to clients, jobs, or internal processes. |
| ➔ Custom dashboards & reporting | Visualise key data in real time with user specific dashboards and reports. |
| ➔ Email & communication logging | Log messages, add notes, and keep all correspondence in one central place. |
| ➔ Internal notes & collaboration tools | Add comments, tag teammates, or share updates on any record or task. |
| ➔ Permission controls | Set access levels by role - keeping sensitive data safe and user views simple. |
| ➔ Mobile friendly interface | Access your CRM on the go from phones or tablets without losing functionality. |
| ➔ Integration ready | Connect with tools like Mailchimp, Xero, Google Workspace, or any APIs you rely on. |
I personally just wanted to say a massive thank you for all the support and work you've done over the years, it's been a pleasure working with you!
Why choose mohunky for your CRM development?
When it comes to your CRM, you want a partner who gets what your business really needs, and who makes things simple, reliable, and affordable. That is exactly what you get with mohunky.
We hear it all the time. Businesses stuck with bulky CRMs that are a pain to update, cost a fortune to maintain, or simply don’t fit the way they work. When your CRM doesn’t match your business, it slows you down instead of helping you grow.
One of our recent clients, a specialist lift supplier, faced a challenge when their old CRM became unsupported, leaving them without a reliable system. With no off the shelf solution meeting their unique needs, they turned to us for help. We built a custom CRM from the ground up, including all the features they needed and leaving out those they didn’t. The result was a streamlined, efficient system that fits their workflow perfectly.
At mohunky, we do things differently (and better!). We make CRM simple and stress free:
➔ No licencing fees, once built, the CRM is free to use!
➔ A CRM built to grow alongside your business.
➔ Tailored features that fit how you actually work.
➔ Friendly, ongoing support that is always just a call or message away.
We are all about honest advice, clear communication, and work you can trust.
See how we can help your business
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If you have a specific project in mind, or you’re not sure what you need, please get in touch - we’d be happy to chat, even if it’s just for friendly advice!